Privacy Policy

Last Updated: August 21, 2026

1. Introduction

Valerie Travel Gateway, operated by Valerie Marie Lubin ("we," "us," or "our"), is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

2. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

  • Full name
  • Email address
  • Phone number (including mobile number for SMS communications)
  • Mailing address
  • Travel preferences and booking details
  • Payment information (processed securely through third-party payment processors)

b. Information Collected Automatically

  • Browser type and version
  • IP address
  • Pages visited and time spent on our website
  • Referring URLs
  • Device type and operating system
  • Cookie and tracking data (see Section 7)

3. How We Use Your Information

We use the information we collect to:

  • Process travel bookings and reservations
  • Send booking confirmations, itinerary updates, and travel-related communications
  • Send SMS/text messages you have opted in to receive (travel deals, promotions, reminders)
  • Respond to your inquiries and provide customer support
  • Improve our website and services
  • Comply with legal obligations
  • Send periodic email or SMS updates with your consent

4. SMS / Text Messaging

If you opt in to receive SMS messages from Valerie Travel Gateway:

  • Your phone number will be used solely to send messages related to our travel services, promotions, booking updates, and appointment reminders.
  • We do not sell, share, rent, or trade your phone number or SMS consent data with third parties for their marketing purposes.
  • Message frequency may vary (up to 4–8 messages per month).
  • To opt out at any time, reply STOP to any message. For help, reply HELP or contact us at (256) 330-6990.
  • Message and data rates may apply.

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service Providers: Trusted third-party vendors who assist us in operating our website or conducting our business (e.g., booking platforms, payment processors, email/SMS delivery services), subject to confidentiality agreements.
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction.
  • With Your Consent: For any other purpose with your explicit consent.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, your data will be securely deleted or anonymized.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can instruct your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

Types of cookies we may use:

  • Essential Cookies: Necessary for the website to function.
  • Analytics Cookies: Help us understand how visitors interact with our website.
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal obligations.
  • Opt-Out: Opt out of SMS communications at any time by replying STOP, or email/marketing by clicking "Unsubscribe."

To exercise any of these rights, please contact us using the information in Section 10.

9. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Valerie Travel Gateway
2604 Fanelle Circle SE
Huntsville, AL 35801
Phone: (256) 330-6990
Email: [email protected]
Website: https://go.valerietravelgateway.com/travel